Google rolled out a third product review algorithm update, aimed to promote higher quality product reviews in the search results. Its primary focus is to elevate the rankings of product review content that demonstrate expertise, accurate and helpful information. In other words, Google’s objective is to provide transparent and first-hand product reviews above and beyond […]
The Importance of Online Reviews
Whether it’s a restaurant, a new product, or a repair service, we all check out online reviews first to see what others are saying. A lot of businesses understand the importance of online reviews, but they may not understand exactly WHY they are so important to your online presence. So today we’re going to share […]
Google Business Profile Reviews Not Showing Up – Here’s Why
Many users have noticed recently that their Google Business Profile local reviews are not showing up. Users are leaving reviews; however, they are not being posted. If you visit the Google Business Profile Forum, you’ll see an extensive thread of user complaints about the issue. In a recent statement, a Google spokesperson responded that: “Google […]
How to Turn A Negative Review into a Positive Experience
It’s impossible to please everyone. No matter how great your employees are or how well your business operates, someone is bound to be unhappy. And it’s hard not to feel upset when a customer leaves a negative review, especially when it seems unjustified. Regardless of how you feel, it’s important that you handle it the […]
Next Step in Google Business Reviews – Trusting Them
Google recently announced in their Google Business Profile update an exciting piece of information for small businesses. They have finally confirmed that they prefer and trust businesses with a good variety of Google business reviews. As they’re putting it, they value all reviews. For years business owners have lived in fear of getting negative Google […]