Scaling Your Business for Change

Is your organization ready for change or growth? You’re first thought might be, “of course, I can handle more customers, business, change, etc.” But that may not be true if you haven’t taken a hard look at some key components of your business. Today we’re going to talk about steps to take in evaluating the […]

Customer Retention Strategies to Keep Your Customers Happy

What’s better than acquiring new customers? Keeping your current ones. While there’s a certain sense of satisfaction in bringing in new customers, maintaining your current customers can be cheaper, more profitable, and even easier than customer acquisition. Today we’re going to talk about brand-tested customer retention strategies to keep your current customers loyal, happy, and […]